Thank You for Contacting Spruce Holiday Lighting

We’ve Received Your Request

Now what?

Thank you for reaching out to Spruce Holiday Lighting! We have received your request for a quote for our holiday lighting services. Someone from our team will be in contact within 24-48 hours to further discuss your project.

In the meantime, check out the information below for answers to some of the most common questions.

We’ve Been in the Business Since 2007

Spruce Holiday Lighting is an elite full service Holiday Lighting company with our corporate office located in Upstate South Carolina. In business since 2007 Spruce Holiday Lighting has become the #1 Christmas Lighting Company in the Carolinas for both Commercial & Residential customers. Our mission is to provide unmatched customer service, exceed expectations and to build lasting relationships with our clients. You can depend on Spruce Holiday Lighting Experts to make your holidays bright & hassle free.

The Spruce Holiday Lighting team is made up of community minded, professionally trained experts that provide only the highest level of design, service, and technological expertise in the holiday lighting industry.

More About Spruce

Customer Checklist

Details to ensure a seamless installation and perfect display.

Power

Spruce requires Customer to supply sufficient power with outlets in adequate locations for the Decorations. We are unable to determine the load currently existing on the applicable circuits and suggest Customer has an electrician inspect their system to ensure adequate power prior to installation. Spruce also requires Customer to identify and show the location of Customer’s circuit breaker (and timer controls if applicable) prior to installation. Spruce also requires access to these two items during installation.

Tree/Hedge Trimming

Spruce requires all trees and hedges to be trimmed prior to the installation date reflected in the Invoice. Cut cords from trimming will be charged to Customer. Please advise your landscape crew of the lights to ensure no issues.

Lights and Products

The Work includes all lights, extension cords, timers and decorations (the Decorations) for Customers’ displays. After the season, Spruce shall remove the lights, where necessary, and other Decorations from the Property.

Preventative Bubble Covers and GFI Outlets

All outlets should be equipped with an oversized bubble cover to prevent moisture from tripping the GFI. If the entire display connected to a single outlet is off, it is most likely caused by a “tripped” GFI or circuit. Customer is responsible for first resetting the GFI or circuit before requesting a maintenance specialist. Note: Power must be coming to the outlet to reset a GFI. If the outlet is on a timer, it cannot be reset until power is restored to the outlet.

Maintenance

In the event that lights malfunction and a maintenance issue arises; Spruce has a 72 hour repair service. We will come to your location and fix or replace the broken item as quickly as possible. Please note: we are not responsible for lights that have been cut, damaged or destroyed by lawn crews. This is outside of our maintenance warranty and will be billed to Customer. Please alert your landscaper of the holiday lights on your property.

Sprinkler Systems

Please adjust your sprinkler system to operate only when the lights are off. If the sprinklers shower the lights in water the GFI may “trip” and cause problems to the display. We recommend using your sprinkler system starting at 9 am.

Removal

At Customer’s request, Spruce will come back and unplug the holiday lights on any date after January 1st. Removal of the lights and Decorations will start on January 2nd and will continue until January 31st. Spruce will remove Customer’s lights based on their geographic location and cannot guarantee a removal date.